Welcome to EuOTC. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with AML/CTF regulations. By using our services, you consent to the data practices described in this policy.
We collect personal data directly from you, from third parties, and automatically when you use our services. This includes, but is not limited to:
● Identity Data: Name, date of birth, nationality, ID documentation, etc.
● Contact Data: Email, phone number, and address.
● Financial Data: Bank account details, transaction records.
● Usage Data: Information about your use of our services.
● Cookies and Tracking Technologies: We use cookies to enhance your experience. Learn more in our Cookies Policy.
We use your data to:
● Facilitate account creation, authentication, and management.
● Process transactions and provide the requested services.
● Comply with legal obligations, including Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT).
● Improve our services through analytics and user feedback.
● Communicate with you regarding updates, promotional offers, and security alerts.
● Security Measures: We use advanced security protocols to protect your data from unauthorized access, disclosure, or misuse, though absolute security cannot be guaranteed.
● Retention: Your data is retained for as long as necessary to meet the purposes outlined and comply with legal requirements.
● Information may be shared with regulatory authorities such as the Financial Crime Investigation Service (FCIS) for compliance and reporting.
● We may disclose data to third-party service providers assisting in identity verification and transaction monitoring.
● We ensure that third parties adhere to strict data protection obligations.
We process personal data under the following legal bases:
● Your consent.
● Performance of a contract.
● Compliance with legal obligations.
● Legitimate interests in improving our services and marketing our products
● Personal data is retained for at least 5-8 years in line with AML/CTF regulations.
● Data may be retained longer if required for legal or compliance purposes.
● Verification: We employ tools like AMLBot to verify identities and documents, including IDs and proof of address, ensuring compliance with AML/CTF standards.
● Risk Categorization: Customers are assessed and categorized based on risk factors, which include transaction volume, geographic location, and behavior patterns.
● Requirements: We identify beneficial owners through the collection of ownership details. In entities like trusts, we ensure all parties with control or interest are identified.
● Procedures: For high-risk clients, we conduct enhanced checks requiring additional documentation such as business plans and confirmations of wealth sources.
● Approval: High-risk customers require approval from our AML Officer, with ongoing monitoring to manage risks.
● Methods: Verification involves collecting documents like bank statements and income proof. For virtual currencies, transaction records and purchase confirmations are needed.
● Practices: We monitor transactions to detect suspicious activities using both internal systems and third-party solutions, identifying unusual patterns or large transactions.
● Reporting: Employees must report any suspicious activities to the AML Officer, who decides on external reporting.
● Program: Employees undergo regular training to understand AML/CTF compliance, including reporting obligations and identifying suspicious activities.
If we transfer your data to a third country, we ensure appropriate safeguards, such as standard contractual clauses or adequacy decisions, are in place to protect your data.
We implement robust security measures, including encryption, access controls, and regular security audits, to protect your data from unauthorized access, alteration, or loss.
EuOTC reserves the right to update this Privacy Policy. Any significant changes will be communicated through our website. Continued use of our services constitutes acceptance of the revised policy.
For inquiries about this Privacy Policy or our data protection practices, please contact us at:
By using our services, you confirm that you have read, understood, and agree to this Privacy Policy.